Office of the Systems Administrator

1. Systems and Infrastructure Management

• Install, configure, and maintain servers, operating systems, and enterprise applications.
• Manage IT infrastructure, including computers, printers, and other hardware.
• Monitor system performance and ensure optimal operation of all ICT resources.
• Perform system updates, upgrades, and routine maintenance.

2. Network Administration and Security

• Manage and maintain computer networks, internet connectivity, routers, switches, and wireless systems.
• Implement and enforce cybersecurity measures, including firewalls, antivirus software, and access controls.
• Monitor systems for security threats, vulnerabilities, and unauthorized access.
• Ensure compliance with ICT policies, standards, and data protection requirements.

3. User Support and Service Delivery

• Provide technical support to staff, students, and other users.
• Create and manage user accounts, permissions, and access rights.
• Troubleshoot and resolve hardware, software, and network-related issues.
• Conduct user training and promote digital literacy and cybersecurity awareness.

4. Data Management, Backup, and Documentation

• Manage institutional databases and information systems.
• Perform regular data backups and maintain disaster recovery procedures.
• Ensure the availability, integrity, and security of institutional data.
• Maintain IT asset records, system documentation, and technical reports.